Privacy Policy

Effective Date: January 21, 2026

1. Introduction

MR2K SOLUTIONS LLP ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information in various ways, including:

  • Information You Provide: Name, email address, phone number, company information, and any other details you voluntarily provide through forms, inquiries, or communication channels.
  • Automatically Collected Data: IP address, browser type, operating system, pages visited, time spent on pages, referring pages, and clickstream data through cookies and similar technologies.
  • Device Information: Device identifiers, mobile network information, and device characteristics.
  • Usage Data: Information about how you interact with our services, including features used, actions taken, and content engaged with.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To respond to inquiries, provide customer support, and send service-related updates
  • To send marketing communications, newsletters, and promotional materials (with consent)
  • To analyze usage patterns and improve our website and services
  • To monitor and prevent fraudulent activities and ensure security
  • To comply with legal obligations and enforce our terms and policies

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

  • Service Providers: With third-party vendors and service providers who assist us in operating our website and conducting business operations.
  • Legal Requirements: When required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations.
  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets.
  • With Your Consent: With your explicit consent or at your direction.

5. Data Security

MR2K SOLUTIONS LLP implements comprehensive security measures to protect your personal information, including encryption, secure data transmission, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards to protect your data from unauthorized access, alteration, or destruction.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal information in certain circumstances.
  • Right to Data Portability: Request a copy of your data in a portable format.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at the information provided at the end of this policy.

7. Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the processing and our legal obligations. When information is no longer necessary, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by MR2K SOLUTIONS LLP. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may not have the same data protection laws.

10. Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

MR2K SOLUTIONS LLP

Email: contact@mr2k.com

Phone: (+91) 8331862438

Response time: We aim to respond to all inquiries within 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.